FAQ

Offer & Service

What does Licenceking offer me in contrast to other providers?

I would like to buy only original products in any case. Am I right here?

I don't know which software license is right for me. Help!

Does Licenceking also offer solutions for companies?

How do the low prices of Licenceking come about?

At Licenseking I can also buy very cheap used licenses. I think it's good, but is it legal at all?

Do I get the full range of functions with a used license at all?

Order & Installation

How do ordering and delivery work?

Will I also receive my product by post?

Which payment methods can I use?

What does the note "not in stock" mean?

I can't activate my license, what should I do?

I still need the software for my product key. Where can I get it?

Client account

How do I create an account?

What advantages does a customer account offer me?

How can I change my password or my email address and address?

What do I do if I forget my password?

I have entered my e-mail address and password correctly, but the login still does not work. What do I do now?

Can I delete items from my shopping cart?

Security & Privacy

Is my shopping safe here?

What about data protection?

Do I have a guarantee that I will only receive flawless original products?

Other

Can I return my license key?

Do I receive proof of legal ownership of my new software?

I lost my product key. What should I do?

I have a question that is not answered here.